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Part 1: How to create Test Plans and Test Cases in Azure DevOps
Harshani Perera, 30 June 2022
Azure DevOps is a great place for everyone on the team including Business Analysts, Developers, Project Managers and Testers to collaborate on a project. It allows transparency and ease of communication to keep all information in one place so it’s visible to everyone. In this series, I will share wi
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New User Interface features in the Dynamics 365 2021 Release Wave 2
Harshani Perera, 29 September 2021
The 2021 Release Wave 2 for Dynamics 365 which will be rolled out from October 2021 through to March 2022 comes with several new features for the user interface that are quite nice. Following are some of the highlights listed below. I have also provided a few videos which explain the features in mor
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How to Quickly Capture Bugs in Azure DevOps using the Test and Feedback Tool
Harshani Perera, 06 August 2021
When testing software, recording issues and bugs is one of the time-consuming tasks. You may also need to use several tools to capture all the necessary data e.g., Excel, screen capture tools and paint. The great thing about the Test & Feedback Tool is that you can do all these things with this
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10 Tips for Beginner Power Automate (Microsoft Flow) Users
Harshani Perera, 08 July 2021
Power Automate (previously Flow) is a tool within the Power Platform that can help automate tasks and processes. It can also connect different applications and services together. As a beginner to Power Automate it can be daunting at first in trying to figure out how it all works for someone who is n
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How to Run Test Cases in Azure DevOps
Harshani Perera, 28 June 2021
In Software testing, test cases are the step-by-step instructions carried out to verify the behaviour of a Software application. There are many tools to write test cases such as Excel, XMind, Testing tools or even Word. Azure DevOps is also a tool that provides the ability to create test cases easil
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How to Plan for a Testing Project
Harshani Perera, 29 April 2021
When you are presented with a project to test, it can be overwhelming at first in deciding what to test to ensure a quality product will be delivered to the customers. There are an infinite number of tests that can be run but it’s not possible to test everything. You are also bound by two big factor
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How To Set Up a Free Dynamics 365 Trial in the New Unified Interface (New Process)
Harshani Perera, 01 March 2021
In a previous blog that one of my colleagues wrote, he showed you how to set up a free 30 day Dynamics 365 trial. However, when I tried this, the steps had changed in the new Unified Interface so in this blog I will show you how to set up this 30-day free trial version using the new process.1. Go to
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How to Create an Effective Chatbot
Harshani Perera, 19 February 2021
To create my own chatbot using Microsoft’s Power Virtual Agents, I’ve been interacting with bots online to see which ones were easy to use and were actually helpful. Through these interactions, I found some commonalities amongst the high performing ones that I will share with you today which can hel
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Some Useful Features of Power Virtual Agents You May Not Know
Harshani Perera, 15 February 2021
Power Virtual Agents by Microsoft allows you to easily create chatbots without any code. Whilst creating these, I came across some useful features I’ve listed below that you may not be aware of if you are new to creating them that can save you time and improve your bot.Create Topics from Webpages an
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How to Create User Guides within Dynamic 365 Unified Interface for End Users using Custom Help Panes
Harshani Perera, 19 January 2021
In my previous blog, I showed you how to enable the Custom Help Pane in your environment and a brief introduction on how to use the Custom Help Pane. In this blog, I will show how you can create user guides for your end users so that they can learn how to use the Dynamics 365 Unified Interface (UI)
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Custom Help Panes in the Dynamics 365 Unified Interface
Harshani Perera, 15 December 2020
If you are trying to find the Learning Path, this was a feature of the legacy Web Client which has now been deprecated and replaced by Custom Help Panes in the new Unified Interface. In this blog, I will show you how to set up the Custom Help Panes and Guided Tasks. You will need to meet the followi
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Part 3: Trigger actions from chatbots using Power Virtual Agents
Harshani Perera, 18 November 2020
In Part 1 and Part 2 of this blog series, I showed you how to create a bot and request information from the user. In the last part of this series, I will show you how to take this information and trigger an action to email the Customer Services team.Trigger Action1. Click the + Sign on the Message
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Part 2: Requesting Information from Users in Power Virtual Agents
Harshani Perera, 11 November 2020
Continuing on from my first blog about Power Virtual Agents, I showed you how to create a bot. In Part 2 of this series, I will show you how to request information from the user using the bot. I will continue to use the bot I created earlier however if you don’t have one, follow my first blog to set
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Create a Chatbot without any code using Microsoft's Power Virtual Agents
Harshani Perera, 12 October 2020
In this blog, I will show you how easy it is to create a chatbot with no code using Microsoft Power Virtual Agent. We will cover:1. Creating/Setting up the Environment2. Creating the Bot3. Building your Bot4. Testing your Bot5. Publishing and Sharing your BotCreate the Environment1. Go to https://p
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AI for Good: Gateway to the World through the Microsoft Translator App
Harshani Perera, 10 August 2020
I’d love to travel to different countries, experience foreign cultures, and maybe even work or study there for a few years. Living abroad for a year or two can really solidify your understanding of a new culture. Even if that’s not a possibility, a short holiday can open your eyes to a new world wit
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