About Us
Our Team
Join the Team
News
Business Solutions
Customer Relationship Management
Stakeholder Management
Sales Management
Case Management
Business Intelligence
Member Management
Custom Business Applications
Infinity Support Suite
Migrate from Salesforce
Our Products
Our Work
Blog
Contact Us
Magnetism
About Us
Our Team
Join the Team
News
Business Solutions
Customer Relationship Management
Stakeholder Management
Sales Management
Case Management
Business Intelligence
Member Management
Custom Business Applications
Infinity Support Suite
Migrate from Salesforce
Our Products
Our Work
Blog
Contact Us
    • Scanning Receipts into Dataverse using Power Apps and AI Builder

      Roshan Mehta, 08 March 2022

      Lots of organisations have a cumbersome process for submitting expense claims. You spend a few days out of town and collect physical receipts, which you then staple to a handwritten expense claim form and submit it to the finance person. It would be much nicer to take a photo of the receipt and auto

      Read the full article here
    • Virtual Entities in Dynamics 365

      Roshan Mehta, 25 February 2021

      Virtual Entities allow you to display and interact with data from other systems inside Dynamics 365. This article provides a step-by-step guide on how to read data from a RESTful API and present the information within a Virtual Entity.In this example, I am going to create a Virtual Entity called “Po

      Read the full article here
    • SQL Timeout when Deleting Audit Partitions in Dynamics 365

      Roshan Mehta, 01 November 2020

      A client of ours with a big Dynamics CRM on-premise database, was recently seeing issues where records were unable to be saved from both the application and through integrations. The error popping up was “Failed to Insert Audit Record”. This was because there was too much auditing, which had been co

      Read the full article here
    • The effect team sport has had on my career in IT

      Roshan Mehta, 11 October 2020

      I grew up in a family that is mad about sport. Cricket, rugby league, soccer, table tennis – you name it. Anyone who knows me knows that my favourite sport is cricket. I first picked up a bat at the age of 2, joined the local cricket club at the age of 6, and have played club cricket every year sinc

      Read the full article here
    • Dynamics 365 Error: At least one system user or queue in the organization must be a recipient

      Roshan Mehta, 21 September 2020

      We came across an interesting issue with the Dynamics 365 Email Router. We had set up the router for incoming emails using a Queue and everything was working fine until a few days ago when we saw the following error in the Event View on the Email Router server.At least one system user or queue in th

      Read the full article here
    • Ensuring a Quality Dynamics 365 System

      Roshan Mehta, 27 July 2020

      One of my main responsibilities as a Technical Lead at Magnetism is to make sure that we deliver a quality system to our clients. When you buy a brand-new car, you wouldn’t be happy if there was even the tiniest scratch on it, so why would you settle for a brand-new system that is cluttered, confusi

      Read the full article here
    • Cannot Delete Component in Dynamics 365

      Roshan Mehta, 24 June 2020

      If you’re like me and have been working with Dynamics 365 for many years, you’ll know all about dependent components. Or at least you think you do! I wanted to delete a lookup field on a custom entity called Reimbursement. Of course, I had removed the lookup from the form, any views and checked all

      Read the full article here
    • Rich Email Content with DocumentsCorePack in Dynamics 365

      Roshan Mehta, 29 May 2020

      In this blog, I will show you how to embed a DocumentsCorePack template into the body of an email in a Dynamics 365 workflow. Doing this allows you to create rich email content, giving you more control than traditional out of the box email editing tools.For this example, I am using the Gift Certific

      Read the full article here
    • Tackling Concurrency Issues using KingswaySoft SSIS Toolkit for Dynamics 365

      Roshan Mehta, 26 May 2020

      This blog post documents my learning for a data migration from Dynamics CRM on premise to Dynamics 365 online, using the KingswaySoft SSIS Toolkit.The data migration consisted of 40 entities – three of which contained over 1 million records. With the current API limits imposed by Dynamics 365, there

      Read the full article here
    • Dynamics CRM - Workaround for Access Issues with Deleted AD User

      Roshan Mehta, 21 November 2019

      One of our clients ran into an interesting issue where a user (let’s call her Sally Jones) could not log into Dynamics CRM (on-premise). Sally had left the company, and her CRM user account had been disabled and her Active Directory user account (DOMAIN\sj1) deleted. She then returned to the company

      Read the full article here
    • Regarding Not Being Set on Create of Activity Records in Dynamics 365

      Roshan Mehta, 12 July 2019

      When creating an Activity record from a Timeline in Dynamics 365, I noticed that the Regarding field was not mapping through automatically. This happens on both Quick Create forms and Main forms. The screenshot above shows the result when I try to create a Task from the Timeline on a Case record. No

      Read the full article here
    • Dynamics 365 - Who Created that Solution?

      Roshan Mehta, 09 May 2019

      Here’s a quick and easy tip for you. Suppose you have multiple people in your organisation with the System Administrator or System Customizer Security Roles. This gives them the right to create solutions. Sometimes, a change is made in your system and even though you can track it down to a solution

      Read the full article here
    • Wrong Status Reason When Revising Quote in Dynamics 365

      Roshan Mehta, 05 December 2018

      We noticed an interesting issue when revising Quotes in Microsoft Dynamics 365, where the Status Reason of the revised Quote was set to something other than “Revised”. Through our normal troubleshooting, we checked to see if there were any plugins, synchronous workflows, or other logic in the syste

      Read the full article here
    • Gotcha with Bulk Deletion Jobs in Dynamics 365

      Roshan Mehta, 14 November 2018

      Bulk Deletion Jobs in Dynamics 365 allow you to build a query and then bulk delete records in the system that match that query. To save time, you can use an existing System or Personal view when building your Bulk Deletion criteria. However, there is one very dangerous issue with this. In Advanced F

      Read the full article here
    • Unhandled Scenarios for Dynamics CRM Email Integration

      Roshan Mehta, 22 August 2018

      Microsoft Dynamics CRM/365 provides functionality to integrate your CRM with your mail system. This allows you to track email messages in CRM and send timely email messages to the people that matter most for your organisation. There are several options available for email integration with Dynamics C

      Read the full article here

Category List

  • Azure
  • CRM
  • Dynamics 365
  • Microsoft 365
  • Mobile
  • Power Apps
  • Power Automate
  • Power BI
  • Power Platform
  • SharePoint

Filter by Author

  • Adam Murchison
  • Alfwyn Jordan
  • Arthur Mandisodza
  • Calum Jacobs
  • Colin Maitland
  • David Mochrie
  • Dominic Liu
  • Gayan Perera
  • Harshani Perera
  • Isaac Stephens
  • Jaime Smith
  • Jared Johnson
  • John Barrencechea
  • John Eccles
  • Lauren Withers
  • Paul Nieuwelaar
  • Roshan Mehta
  • Roz Millar
  • Ryan Blaikie
  • Ryan Ingram
  • Sarah Coleman
  • Sean Roque
  • Shalane Williams
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
Back to Top
Magnetism Solutions Microsoft Solutions Partner

Our team

Join our team

Our products

Our work / case studies

Sustainability | Privacy Policy | Terms of Use | Trust Center

Power Platform | Power Apps | Power Automate | Pricing | Training

Auckland
26 Greenpark Road, Penrose
+64 9 888 4086

Wellington
Level 13, 57 Willis Street
+64 4 889 4450

Christchurch
Level 1, 293 Durham Street North
+64 3 669 5210

Sydney
Coming soon…
+61 1800 330 955

Thank you! We will be in touch with you soon.

Copyright © 2025 Magnetism Solutions Limited.
All Rights Reserved.