In my last Help! Post I eluded that Dynamic CRM 2011 provides multiple options of assistance – This post is going to look at the way it offers help to a system administrator and system customizer. These two roles are the most important and powerful roles an individual can hold and basically pr
Read the full article hereIn my last post I described the steps to set up your Dynamics CRM 2011 Outlook Client for Office 2007 and 2010. In this blog post I will go through the steps to configure your Personal CRM Options for Office 2007 and 2010. 1. If you are using Office 2010, to configure your personal CRM settings, cl
Read the full article hereIf you are like me, learning something new can be both exciting and frustrating, trying to balance not knowing much but wanting to know everything! Luckily for us, Dynamics CRM 2011 has provided a very robust help tool that can enable us to become proficient and capable users. Dynamics CRM 2011 has
Read the full article hereAnyone that has had any experience coding will tell you that actually writing the code is only half the work. Debugging code can waste a significant amount of a developer’s time, and it can be quite difficult to know where to start and how to go about it. In this blog post I will touch on some of th
Read the full article hereIn this post, I’ll show you how easy it is to check for duplicates in your Microsoft Dynamics CRM 2011 system. There are many reasons why you might want to perform a duplicate detection check. Perhaps your organisation is new to CRM and has recently performed a data migration from an old system, or
Read the full article hereI was given a task to add a new button to the Dynamics CRM 2011 Ribbon. This button was to be visible across all entities and records. To start with I created a New Solution -> enter the details and click save. Once saved you will be brought to the components screen as seen below
Read the full article hereWhen lead generation source such as website contact form is integrated with Microsoft Dynamics CRM, several new lead records will be created in your Dynamics CRM. If you offer a different range of products then you will be receiving several leads with varied inquires. Soon the leads will grow in num
Read the full article hereWhen lead generation source such as website contact form is integrated with Microsoft Dynamics CRM, several new lead records will be created in your Dynamics CRM. If you offer a different range of products then you will be receiving several leads with varied inquires. Soon the leads will grow in num
Read the full article hereIn this blog post I will describe in depth the steps to Install and Configure your Dynamics CRM 2011 Outlook Client for Office 2007 and 2010. Download Installer: First you will need to download the Dynamics CRM 2011 Outlook Client Installer, which can be downloaded in 2 ways: 1. Click on the ‘Get CR
Read the full article hereAn important aspect of any system is the ability to detect duplicate records when data is added or updated in the database. Duplicate Detection can help an organisation maintain clean and consistent data across the system without having to perform manual duplicate checking. Dynamics CRM has a nice d
Read the full article hereIn my previous post on Click to Call from Dynamics CRM 2011 Grid views with MS Lync, I showed how easily Lync can be used to call your contacts from Dynamics CRM grid views with an easy to use ‘click to call’ feature. In this post I will be showing another handy ‘click to call’ method for Dynamics C
Read the full article hereMore and more companies are trying to gain faster, more accurate communication both with internal staff and customers. They want to improve the ability to manage and update information with Mobile CRM. Yankee Group conducted a survey and found almost half of the companies seeking to implement mobile
Read the full article hereMore and more companies are trying to gain faster, more accurate communication both with internal staff and customers. They want to improve the ability to manage and update information with Mobile CRM. Yankee Group conducted a survey and found almost half of the companies seeking to implement mobile
Read the full article hereIn Dynamics CRM 2011, when editing the ribbons it is important to understand the effects that the TemplateAlias and Sequence can have on your overall results. When adding a Contextual Help button to Dynamics CRM 2011 I noticed that the value given to Sequence was very important as it effected how th
Read the full article hereI recently started here at Magnetism and have found myself feeling like I am listening to a whole new language when I sit in the developer’s office! I began to think that there must be others like me who are new to the world of CRM development and need someplace to start…. So here is my beginn
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