• Modifying Translations in Dynamics CRM 2011

      Roshan Mehta, 28 November 2011

      Sometimes it is important for a CRM implementation to be setup in such a way that Users can see entity and field labels in different languages. For this we can install language packs, however this is not useful in situations where there are no language packs available for a specific language. For ex

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    • Record Hyperlinks Available in Dynamics CRM 2011 Workflows

      Paul Nieuwelaar, 27 November 2011

      For a long time now, Dynamics CRM users have been requesting the ability to add a hyperlink to a Workflow, so that when you receive a reminder or notification email, you can quickly click the Record URL to open the CRM record. There have been a few different solutions available on the CRM Marketplac

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    • Dynamics CRM 2011 – E-Learning

      Jaime Smith, 26 November 2011

      It is clear that Microsoft provides an array of assistance to those who use and develop Dynamics CRM 2011.  The final area that I am going to explore is the E-Learning site which you can access via the Microsoft Resource Centre from within you CRM Instance.  You need a WindowsLive ID* to s

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    • Check out the new Activity feeds in Dynamics CRM 2011

      Bina Limbu, 25 November 2011

      Activity feeds is one of the latest rollup upgrades in Dynamics CRM 2011. It allows CRM users within the organization to communicate in more social ways and quickly share the latest updates on the activities relevant to the people, accounts, contacts, leads, opportunities etc. On social media such

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    • Three tips for working with Kentico CMS

      Jared Johnson, 23 November 2011

      Recently I have been editing a website created using Kentico CMS. While powerful it is often quite hard to find information about achieving certain tasks on the web, leaving you with only the official documentation. To help with this here are 3 things I learnt how to do in Kentico CMS. 1.  How

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    • Dynamics CRM 2011 Customization Course and Exam Preparation

      Paul Nieuwelaar, 22 November 2011

      Since its initial release late last year, I have been working with Dynamics CRM 2011, performing customizations to meet the requirements of many different clients. Just recently, I sat and passed the Microsoft Dynamics CRM 2011 Customization and Configuration exam (MB2-866). In this post I will prov

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    • Dynamics CRM 2011 – Resource Centre

      Jaime Smith, 20 November 2011

      Continuing our journey through CRM Help – let’s look at the Online Resource available to assist us in understanding CRM and become competent users.   You can find a link on your left hand navigation, the Resource Centre will open up within your CRM.  This feature makes learning and he

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    • How to change Navigation Pane by editing Sitemap in Dynamics CRM 2011

      Zhen Yuwang, 19 November 2011

      I had a task which was changing a web application’s navigation pane as require. It is showing some Sub Areas without showing Group. First of all, I created a New Solution, gave it a name and a version, and then saved it. After that, I went to this page, clicked “Add Existing” and select “Site Map”.

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    • My tips for MB2-868: Microsoft Dynamics CRM 2011 Applications

      Megha Kainth, 18 November 2011

      Microsoft Dynamics CRM 2011 Applications exam measures your capability in determining how proficient you are in using the CRM 2011 application.   This exam is specially designed for those individuals who wants to use and maintain Microsoft Dynamics CRM certification as a requirement of their jo

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    • Getting ahead with Customizations in Dynamics CRM 2011

      Vlad Arabajiev, 17 November 2011

      The Microsoft Customization and Configuration course covers the following topics: • Configuring a Microsoft Dynamics CRM Organizational Structure • Managing Users & Teams and Security • Customizing Attributes and Entities • Customizing Relationships and Mappings • 

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    • Microsoft Dynamics CRM 2011 - Applications

      Vlad Arabajiev, 16 November 2011

      The Microsoft Dynamics CRM 2011 Applications Course covers the following topics: • Marketing Automation Applications • Sales Applications • Service Management Applications • Service Scheduling Applications * This course focuses on getting users comfortable with using Micr

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    • Why you should consider getting a Microsoft Certification in Dynamics CRM 2011

      Bina Limbu, 15 November 2011

      If you search IT jobs related to CRM in websites like Seek, you would probably find more than half a dozen jobs related to Microsoft Dynamics CRM popping up per page view. Moreover you will also find job advertisement for other positions asking for CRM experience. Looking at the above image, it mu

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    • Hiding a Ribbon Button in Dynamics CRM 2011

      Roshan Mehta, 14 November 2011

      There are many areas of Microsoft Dynamics CRM 2011 that can be customized to allow an organisation to make the software run the way they want it to run. These include the out-of-the-box customization tools made available within the CRM user interface, as well as advanced customization features such

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    • The benefits of upgrading your skill on Customizing and Configuring Dynamics CRM 2011

      Bina Limbu, 13 November 2011

      Unlike other Customer Relationship Management Systems, Dynamics CRM platform is designed to allow customization and easy upgrading.  We already know what this flexibility can do in terms of building the best fit CRM systems that works the way we want. When a successfully customized CRM System i

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    • How to create Lead Source report in Dynamics CRM 2011?

      Megha Kainth, 12 November 2011

      Each organization wants to increase the number of their leads in order to do grow their business by doing more sales. Organisations are adopting different marketing practices such as advertisements, Trade shows etc. and a handsome amount of money is being spent on marketing campaigns. At the end of

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