With the launch of the new MS Communities site, I am going to talk about the features of the group sites. A group site is the homepage of each user group, and has among other things news, group events and forums. The NZ Dynamics CRM xRM User Group homepage Each group site has its own news pag
Read the full article hereJQuery Mobile is a mobile framework which is designed to make the development of mobile web applications a lot simpler. By Integrating HTML5, CSS3, JQuery and a custom JQuery UI into a single framework we are able to create elegant and useable solutions which are Cross Platform friendly. JQuery mob
Read the full article hereRecently, I was working on a workflow in Dynamic CRM 2011. Most of them are not very complex, however I encountered a tricky one. First, when a Contact is created, 3 Tasks (Email, mail and phone call) should be created as well. Then the workflow waits for the user to complete these tasks. If the use
Read the full article hereDynamics CRM 2011 provides the functionality to merge records. This is useful when we have duplicate records that have different information recorded. By using this feature of Dynamics CRM we don’t need to worry about losing important data as we can simply merge two records together. Me
Read the full article hereIn my last post, I introduced service scheduling, and what it is capable of in Dynamics CRM 2011. One of the things that were mentioned was the ability to create Services (such as ‘Wheel Change’), which contains certain Selection Rules (such as 1 Technician, and 1 Work Bay from the same site). In th
Read the full article hereIn this blog I will demonstrate how you can manage your Mail Merge Templates by using Solutions. The main benefit here is that you have the ability to preserve your Mail Merge templates in a secure place. This comes in quite handy when you are dealing with a number of templates. You might want to cl
Read the full article hereIn my last post, I talked about how to use JQuery to insert an image into entity form, but you do need to get the static URL of the image, and you also need some JQuery skill to modify the code. I used the combination of JQuery and Silverlight, to achieve the image upload function. Below is the new
Read the full article hereWhen creating forms in Html 5 submitting the data to a source such as Dynamics CRM requires a connector to be between your form and Dynamics. In order to make this connection we used a .NET Connector written in C#. This allows us to send data from the html5 form using JSON data which has been serial
Read the full article hereUpgrading from Dynamics CRM 4.0 to Dynamics CRM 2011 can be a big job especially when the original system is heavily customized. The resulting system after the upgrade needs to be thoroughly tested to ensure that any additional business logic functions as expected. In this post, we will take a look
Read the full article hereTo hide or show some options of an option set based on another field is not very difficult in Dynamic CRM 2011. To start, we have two option sets, one is the customer type and the other is phone type. So every time the “Customer” option set changes we want the “Phone” option set to change. W
Read the full article hereThe news feature of a user group is one of the most useful to Group leaders as it is one of the main ways to communicate with the group members. The group news page can be accessed by clicking the news link on the groups navigation bar, and news headlines plus summaries are posted on the group
Read the full article hereIf you’re a regular Dynamics CRM user, you’ve probably seen or heard something about what Service Scheduling can offer in Dynamics CRM. The truth is the Dynamics CRM 2011 Service Scheduling Engine is a lot more powerful than what you may realise. I will be showing how useful the Service Scheduling E
Read the full article hereIn any project, change is inevitable, of course everyone does their best to analyse and best define requirements and design during those phases of the project but there is always something that flies under the radar. In order to manage and mitigate the impact of changes that occur after design
Read the full article hereWe are going to explore the capabilities of Microsoft Word to integrate with Dynamics CRM 2011. We want to create some good looking Mail Merge Templates, include images in them, and hyperlinks. That way we can impress the customer by both the use of nice images and also providing links. Including hy
Read the full article hereIf you open any entity form in Dynamics CRM 2011, like the one below You will see a very similar layout. However there will be a time when you may want to attach a photo to a record, like Account or Contact. In the next couple of blog posts, I will explore the best way to add a photo to the record.
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