Security is of course very important when dealing with customer data. One way to safeguard customer data is to sign out of Dynamics when not using it. When using the tablet app, the sign out button is not immediately visible. To sign out from the tablet app: 1. From the Menu Bar, c
Read the full article herePower BI is a power analytics tool that allows us to visualize our data. We can create reports in Power BI using Dynamics 365 data. In this blog I will walk through the steps to create a connection between a Dynamics 365 instance and make a simple report using it. I will be using Power BI desktop a
Read the full article hereAfter doing a test upgrade of an 8.2 instance to Version 9, we received an error when adding product bundles to an opportunity where the bundle had existed in 8.2. When adding a bundle from the grid it would return an error with the code - 2147206380. And from the Opportunity Product form it would
Read the full article hereThis blog series is about duplicate detection rules when qualifying a Lead. When a Lead record gets qualified, the Lead gets converted to an Opportunity record, and Account or Contact records are created in the process. During the Lead Qualification process, I noticed a duplicate warning prompt that
Read the full article hereWhen creating an Azure Web Job, you have the option to create a ‘continuous’ web job or a ‘triggered’ web job. With triggered jobs you can decide whether this should only be triggered manually or be triggered on a schedule. The screenshot above shows a web job which is set to be triggered every 30
Read the full article hereWithin Dynamics 365 fields can be set as business required, which helps to ensure these fields need to be populated for the record to be saved. Fields can also be set as read-only, preventing Users from entering data manually. Prior to v9, the business required validation was always enforced, even i
Read the full article hereUpgrade season is upon us! On my previous blog, Microsoft has been pushing clients to upgrade to more updated versions of Dynamics 365 Online, making it mandatory for customers with v8.0 or v8.1 to upgrade to v8.2. Microsoft are also incentivizing customers to upgrade to the latest version of Dynami
Read the full article hereDocuments CorePack add-on provides functionality of transforming data/information from Dynamics 365 into professionally looking documents. The Documents CorePack Client provides an easy way of generating templates using standard Microsoft Word layouts combined with Documents CorePack Template Design
Read the full article hereWhile Microsoft Dynamics CRM / 365 offers integration options and features available with SharePoint On-Premise/ Online, there are some client cases where doing the SharePoint Integration is not worth setting up. We encountered this situation with one of our clients who wanted to integrate Dynamics
Read the full article hereWith Dynamics 365 Version 9.0 (v9) being rolled out last year, Microsoft has now commenced scheduling the upgrade of Dynamics 365 to v9. System administrators should be notified via email and a notification in the Office 365 Message Centre that scheduling your update is now available. The update de
Read the full article hereFor a typical setup of a Dynamics 365 Online instance, authentication is done against Azure Active Directory using OAuth2.0 as an authentication method with an access bearer token issued. But occasionally we come across Dynamics 365 Online instance setup against ADFS which involves a two-step proce
Read the full article hereWe can create and share Power BI dashboards with other users, and similarly we can create a personal dashboard in Dynamics 365 and share it with the other users. Occasionally users like to create and share personal dashboards with other users. However, some users might report an issue where they do
Read the full article hereI recently had some issues setting up Server-Side Sync (SSS) for a client who was using Exchange on premise with their online deployment of Dynamics 365. I was given the Exchange server URL, and a user name and password for a user that had been given appropriate permissions to Exchange. The Email Se
Read the full article hereWith the Power BI and Dynamics 365 integration, many Power BI reports and dashboards are created using Dynamics 365 data. However, there are times when we don’t want to maintain charts in Dynamics 365 and Power BI separately. Therefore, it is best to use Power BI dashboard itself in Dynamics 365. In
Read the full article hereWith each Dynamics 365 subscription you have the option to create a Dynamics Web Portal which is integrated with CRM. This Web Portal can be configured from the Office 365 Admin Portal by navigating to the Dynamics 365 area, selecting the applications tab and selecting to configure the Portal Add-On
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