• Retrieving Self-Referencing N:N records in Dynamics 365 Programmatically

      Jordan Hohepa, 14 June 2019

      In Dynamics 365 you are able to create a 1 to N, N to 1 or N to N relationship between two Entities. With this you also have the option to create a self-referential relationship. The screenshot below is an example of an N to N self-referential relationship created on the Account entity with the rel

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    • 3 Tips for Reducing Power Platform Capacity Costs

      Gayan Perera, 13 June 2019

      As of April 2019, the Power Platform started reporting storage based on database, file and log capacity. Microsoft are very generous with the default storage allocations, giving you 10GB for the database, 20GB for attachments and 2GB for logs. The biggest hit for Power Platform customers will be the

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    • Stopping Azure WebJobs easily with Configuration Settings

      Jared Johnson, 12 June 2019

      If you have a lot of WebJobs, you may be wanting an easier way to start and stop them without having to push the start/stop button on all of them, or worse for scheduled jobs since you cannot do that with a button press from the UI. There is however an easier way to do this via Application Settings

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    • SSIS KingswaySoft - Multi-threading errors

      Nick Chin, 11 June 2019

      With the release of KingswaySoft v9.0 in July 2017, they added support for multi-threaded writing in the CRM destination component. When multi-threading is enabled you can set the number of threads to run simultaneously writing to CRM. I took over a project where the Batch Size was set to 200 and t

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    • Embedding Maps into a PowerApps Canvas App

      Isaac Stephens, 10 June 2019

      Maps are a great visual way of seeing where a location is and the area around it. This makes embedding a Map into your PowerApp an extremely useful tool. But how do you do this? And what options are there? Currently PowerApps does not let you add a Map as an OOTB control, but here is a way to add a

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    • Using the Condition Builder to Compare Multiple Values in Microsoft Flow

      Sean Roque, 07 June 2019

      The basic condition builder in a Microsoft Flow condition card is sufficient for building simple two-variable comparisons. However previously when we came across the need to create a condition that would compare multiple values, or any sort of complex comparisons, we would inevitably resort to ‘Edi

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    • Logging a Power Platform ticket with Microsoft

      Alfwyn Jordan, 06 June 2019

      As a Dynamics 365 administrator, you may be familiar with requesting support from Microsoft through the Office 365 admin site as documented in an earlier blog post but now we can submit support requests through the Power Platform Admin Center. You can access the portal at https://admin.powerplatform

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    • How to Resolve the Dynamics 365 App for Outlook Loading Error on Outlook

      Harshani Perera, 05 June 2019

      This blog will show you how to resolve the following error when using the Dynamics 365 App for Outlook: “We can’t load this app because your email account isn’t configured with Dynamics 365 server-side sync for appointments, contacts, and tasks. Ask your system administrator to set up server-side sy

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    • Voice of the Customer and CRM

      John Eccles, 04 June 2019

      Voice of the Customer (VoC) is not a new concept.  It’s the marketing concept re-badged - the philosophy that firms should analyze the needs of their customers and then make decisions to satisfy those needs, better than the competition. It's the same, but it’s also different because we live in

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    • Activating a workflow that is owned by a disabled user in Dynamics 365

      Ronelle Raath, 31 May 2019

      Recently, while attempting to Activate a draft workflow, I received an Access Error which stated that my User record or Business Unit had been disabled. While activating the workflow, the User account I was performing the action with had the System Administrator role, so I decided to investigate why

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    • IT for High-Growth Companies

      John Eccles, 30 May 2019

      IT systems can be growth drivers or growth inhibitors.  Information Technology should be scaleable and adaptable as well as enabling growth strategies. We’ll examine key features of IT systems consistent with the needs of high-growth companies. Cloud Fast, flexible and cost-effective means clou

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    • Editing the DOM with Supported Dynamics 365 Custom Controls

      Adam Murchison, 29 May 2019

      Have you tried to edit/update/hack a field in Dynamics 365 so that it is styled and behaves just the way you want? Well now you can! This supported, new preview feature in Dynamics 365 uses the Custom Controls Framework to make previously unsupported customizations supported.What is an unsupported c

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    • How to Import a PowerApp Package

      Colin Maitland, 28 May 2019

      PowerApps can be exported as a package from one environment and then imported into another environment. In this article, I will demonstrate how to import a PowerApp package. This demonstration uses a simple ‘Leave Requests’ PowerApp that connects to Microsoft Dynamics 365. A Plan 1 or Plan 2 licence

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    • How to Know When to Stop Investing in Legacy Systems

      Ryan Ingram, 27 May 2019

      From the early 90’s to 2000’s we saw the emergence of accessible technology which started to connect and streamline paper-based or manual systems. We are now entering another wave of core technology advancement that can streamline business processes, increase sales, increase productivity and easily

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    • Why I Love the New Microsoft Dynamics 365 V9 Unified Interface and You will too

      Harshani Perera, 24 May 2019

      I'm usually resistant to change due to the fact that I may take longer than others to learn new things so I prefer to stick with my familiar ways. It’s easier and faster to work with what you already know and are familiar with, right? If a new system or an app takes me a long time to figure out, mos

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