Sure Step is a program that is designed to provide Microsoft Partners with tools to provide a better, smoother implementation when dealing with Customers. It breaks the implementation process into several phases which contain Activities, Tasks and Sub-tasks. Although the program itself is very simp
Read the full article hereWhen building xRM applications on top of Dynamics CRM, the existing create, edit forms are sometimes just too many clicks away or would be a step back from the existing software you’re trying to replace. The solution is to build a streamlined screen to suit the business requirements. Here’s a real w
Read the full article hereMost businesses want and need to enhance their client lists to stay competitive in their industry. How do they go about doing that? I am sure every business has a unique way of prospecting for new clients, but are they all proven successes? In this post, I will address the Microsoft Dynamics CRM bes
Read the full article hereThe first full time job I had was as a receptionist for a recruitment agency in Sydney, Australia. One of the most important lessons I took away from that job is that ‘we are all in sales’. Sales drives success in any business and recently we have been approached by several organisations who are loo
Read the full article hereWith SQL reporting, it isn’t always sufficient to be able to just place data fields on to the report. Sometimes, you need to add what is being displayed on the report; you may want to display that data inside of a sentence or part of another word. I came across the need for this when creating a repo
Read the full article hereIn this blog post I will mainly be using two different pieces of JavaScript on the Invoice Product, to make the form more user friendly. The first piece of code is to change the field focus, and the second is to prefill the ‘Unit’ field, which I will be using from Nathan Eccles blog, called Populati
Read the full article hereBefore I even start I want to warn you that this is an unsupported customisation in CRM and that if you do this wrong other things in CRM may break. Anyway, one of our clients came to us wanting a masthead put up on their CRM as they had come up with a design themselves. This was fine as I had done
Read the full article hereTo recap on my last blog post, I was assigned a task to connect a Barcode Scanner to Dynamics CRM. One of our customers required this integration to check, monitor and manage attendance levels for events. My previous post was my first attempt at this integration, offering a solution for using barcod
Read the full article hereAll of us are aware, and have most likely been a target of, mass marketing campaigns via email or direct mail. But how effective were they in getting you to buy the advertised product or service? My guess is not very effective. Probably, like me, you just bin it without a second thought. As I have m
Read the full article hereIn this multi-part blog series I’ll show you how you can troubleshoot errors in Dynamics CRM. Part 1 will cover ISV extensions (custom aspx pages); Part 2 will cover plugins, part 3 and 4 let’s see how we go ☺ We specialise in creating xRM solutions and most of them are fairly large involving custom
Read the full article hereI have recently been speaking with a representative of a local transport company providing bus charter services to various businesses and individuals in different parts of the country. The transport company currently uses a system which lacks the ability to accurately calculate travelling distances
Read the full article hereIn CRM, by default, when you create a new record, the left hand navigation area is greyed out until the form has been saved. And the only way to save the form is to fill in every required field, and then click save. Which is fine, but I wanted to make it so that once all the required fields had been
Read the full article hereAs a lot of people know it is possible to make related entities appear on the current form through an iFrame and using some JavaScript to load the grid in the form. For those of you who don’t know how this is done; 1. Create an iFrame on the entity you what to display it on. 2. Give it an appropriat
Read the full article hereAt the bottom of the navigation bar in CRM is the different Areas that CRM provides. Here at Magnetism we have done quite a lot of customisation and, in turn, we have different areas than the standard ‘Out of the box’ product. Naturally, when new areas were made they needed new icons. Because you ca
Read the full article hereNew Zealand Red Cross is a major provider of first aid training that brings in millions of dollars of revenue for the organisation each year. The amount of revenue and training the Red Cross provides is commendable, but their dozen or so databases and paper based system was another story. When Graha
Read the full article here