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Busy vs. Productive - Part 2
David Sutton, 30 August 2010
I was interested in what productivity and busyness each look like in practice. The division presence of both is more common in the work place than you think. I have broken this into two parts with example of each: Productivity: http://www.profit501.com/utah-tries-a-4-day-workweek/76/ This website a
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How will a Marketing Campaign enhance your business?
Rachel Pizzino, 29 August 2010
Recently, Louise posted a blog outlining the features of the Microsoft Dynamics CRM 4.0 Marketing Campaign tool. In this post she detailed the functional and step by step usability of the Marketing Campaign tool in Dynamics CRM 4.0. If you already know about this Marketing Campaign tool is then let
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Microsoft Dynamics CRM 4.0 Feature – Campaign Templates
Louise Alderton, 28 August 2010
Okay, so now I have covered the very basics of a Quick Campaign and a Marketing Campaign in Microsoft Dynamics CRM 4.0, it is now time to look at some of the features available within these modules. In this post I will look into the Campaign Template feature – how it works and the benefits it can pr
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Dynamics CRM Barcode Scanner Integration - Attempt 3
Vitalii Symon, 27 August 2010
This post is the next part of scanner integration story. To recap on how this all began, I was assigned a task to connect a Barcode Scanner to Dynamics CRM. The project came about as one of our customers required such an integration in order to check, monitor and manage attendance levels for events.
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Microsoft Silverlight the next step for Dynamics CRM 4.0
Simon Phillips, 26 August 2010
Microsoft Silverlight is a web application framework that provides functionalities of integrating multimedia, graphics, animations and interactivity into a single runtime environment. This application is becoming a big thing in the developer’s world, particularly with the recent release of the Silve
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Quick Create Phone Call Activity in Dynamics CRM 4.0
Paul Nieuwelaar, 25 August 2010
The other day I was led to a very handy website, where I found a piece of JavaScript that made creating a phone call activity from a contact very easy. The website where I found the code gave a block of JavaScript that could be added to the Contact forms onLoad event, and would work unchanged. How i
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Using Web Forms to Create Data Entry Efficiencies with Microsoft Dynamics CRM 4.0
Megan Walsh, 24 August 2010
It is often said in our industry that the value of your CRM system is directly proportional to the quality of the data inputted. Microsoft Dynamics CRM has the ability to capture a myriad of information about your customers, some of which is always valuable (required), some of which is good to know
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Busy vs. Productive
David Sutton, 23 August 2010
Definition of ‘Busy’ = actively or fully engaged or occupied. Definition of ‘Productive’ = producing or capable of producing. Often the line between being busy and being productive is very blurred, after all have you ever asked someone to do something and you get the reply;’ Sorry I’m being producti
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Does your business need a workflow to automate your sales activities?
Rachel Pizzino, 22 August 2010
Before we dive into what your business needs and doesn’t, maybe we should understand what a workflow is. Microsoft Dynamics CRM 4.0 Workflow enables the automation of your business processes or sales activities. It allows your team to save time on the once manual processes and let the system do the
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Microsoft Dynamics CRM 4.0 Feature - Marketing Campaigns
Louise Alderton, 21 August 2010
My last post detailed the ‘Quick Campaign’ tool in Microsoft Dynamics CRM 4.0, where you can distribute a singular marketing effort to a target group. This week I will move onto explaining the features and benefits of the ‘Marketing Campaign’ tool. Each campaign tool is equally as beneficial dependi
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What are the best ways to keep track of all your sales opportunities?
Rachel Pizzino, 20 August 2010
Most businesses have a unique way of keeping track of accounts. Some businesses may have a paper-based filing system, while others may use Access databases and Excel Spread sheets and some may have a Customer Relationship Management System. Although the business process is different for each of thes
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Using Custom Extensions to Integrate Bing Maps and Microsoft Dynamics CRM 4.0
Roshan Mehta, 19 August 2010
In my previous post, I showed you a simple way to integrate Bing Maps with Microsoft Dynamics CRM 4.0 using iFrames and address data on a custom Dynamics CRM form. In this post, I will show you how to display a map for an Account record in a custom ASPX page. The idea behind this integration is to o
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Using Quick Campaigns in Dynamics CRM 4.0
Louise Alderton, 18 August 2010
Microsoft Dynamics CRM 4.0 provides two types of campaigns – ‘Marketing Campaigns’ and ‘Quick Campaigns’. These are fantastic tools for marketers (and sales people) to track and manage their campaign efforts. Both types of campaigns use customer lists, create activities (the interactions with the cu
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Dynamics CRM 4.0 Workflows calling itself (Recursive)
Simon Phillips, 17 August 2010
Just the other day while helping a colleague, I discovered something very cool you can do with workflows that I didn’t know was possible. A child workflow can call itself (Can set the workflow to start again) and place itself into a loop - an infinite loop if you are not careful. Knowing this you ca
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Dynamics CRM 4.0 Prototyping with Expressions Blend 4 – Sketchflow
Paul Nieuwelaar, 16 August 2010
Often in Microsoft Dynamics CRM when you are customizing an entity for someone, usually the only information you have to go off is someone else trying to explain to you what they want, and how it should be, or some loose sketches on paper of what the entity should look like. Most of the time you wil
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