In this blog post I will describe in depth the steps to Install and Configure your Dynamics CRM 2011 Outlook Client for Office 2007 and 2010. Download Installer: First you will need to download the Dynamics CRM 2011 Outlook Client Installer, which can be downloaded in 2 ways: 1. Click on the ‘Get CR
Read the full article hereAn important aspect of any system is the ability to detect duplicate records when data is added or updated in the database. Duplicate Detection can help an organisation maintain clean and consistent data across the system without having to perform manual duplicate checking. Dynamics CRM has a nice d
Read the full article hereIn my previous post on Click to Call from Dynamics CRM 2011 Grid views with MS Lync, I showed how easily Lync can be used to call your contacts from Dynamics CRM grid views with an easy to use ‘click to call’ feature. In this post I will be showing another handy ‘click to call’ method for Dynamics C
Read the full article hereMore and more companies are trying to gain faster, more accurate communication both with internal staff and customers. They want to improve the ability to manage and update information with Mobile CRM. Yankee Group conducted a survey and found almost half of the companies seeking to implement mobile
Read the full article hereIn Dynamics CRM 2011, when editing the ribbons it is important to understand the effects that the TemplateAlias and Sequence can have on your overall results. When adding a Contextual Help button to Dynamics CRM 2011 I noticed that the value given to Sequence was very important as it effected how th
Read the full article hereI recently started here at Magnetism and have found myself feeling like I am listening to a whole new language when I sit in the developer’s office! I began to think that there must be others like me who are new to the world of CRM development and need someplace to start…. So here is my beginn
Read the full article hereWith the introduction of dashboards in Dynamics CRM 2011, users are provided with a visual representation of their business data. We can take this idea and combine it with the ability to modify the CRM user interface using JScript to show colour indicators inside CRM records and alert users based on
Read the full article hereOne of the team members here was configuring security roles and found an entity called “Post”, we’ve never seen this before and it didn’t show up under customizations. Since we’re a curious bunch we modified the database, here’s what we found... By default the IsCustomizable field is set to F
Read the full article hereIn my previous blog post I have elaborated the process and procedure of how to create a month to date invoice report in Dynamics CRM 2011. In this blog post, I will explain more about the reporting features in Dynamics CRM 2011. As we all know the importance of sending an invoice once the work has b
Read the full article hereIf you are a Microsoft Lync user, you may have already noticed around the web some phone numbers displaying a small phone icon after them. If you have tried clicking on one of these icons you would have noticed a Lync call would have started using that phone number. While this can sometimes be annoy
Read the full article hereIf you are a Dynamics CRM 2011 developer, you may have had issues when attempting to register plug-ins on the associate and/or disassociate message via the Plugin Registration Tool. This wasn’t a problem in Dynamics CRM 4.0, so why do many websites and blogs tell me that the associate and disassocia
Read the full article hereIn Dynamics CRM 2011, when I am entering phone call activities or tasks I often find that I am updating the same activity multiple times. As a result of this I end up needing to enter in the date and time before each update to the description in order to keep a ‘time stamp’ of when each change was d
Read the full article hereIn this blog post, I have elaborated the process and procedure of how to create a Month to Date Invoice Report in Microsoft Dynamics CRM 2011. Dynamics CRM 2011 already has some in-built system reports, however, quite often users customize these reports to make them fit around their unique business
Read the full article hereIn this blog I will be talking about ClickDimensions Email Marketing feature which can be integrated to Dynamics CRM. ClickDimensions provides an efficient and easier option to automate your drip emails or your nurture program. You can simply create different workflows in Dynamics CRM and use the ex
Read the full article hereIn dynamics CRM 2011 sometimes you will have a custom entity, for example ‘Project’, which requires an option set to store the Project Statuses such as ‘In Progress’, ‘On Hold’, ‘Completed’, and so on. At first glance this looks like a custom option set called ‘Project Status’, however a much more e
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