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    • How to change Navigation Pane by editing Sitemap in Dynamics CRM 2011

      Zhen Yuwang, 19 November 2011

      I had a task which was changing a web application’s navigation pane as require. It is showing some Sub Areas without showing Group. First of all, I created a New Solution, gave it a name and a version, and then saved it. After that, I went to this page, clicked “Add Existing” and select “Site Map”.

      Read the full article here
    • My tips for MB2-868: Microsoft Dynamics CRM 2011 Applications

      Megha Kainth, 18 November 2011

      Microsoft Dynamics CRM 2011 Applications exam measures your capability in determining how proficient you are in using the CRM 2011 application.   This exam is specially designed for those individuals who wants to use and maintain Microsoft Dynamics CRM certification as a requirement of their jo

      Read the full article here
    • Getting ahead with Customizations in Dynamics CRM 2011

      Vlad Arabajiev, 17 November 2011

      The Microsoft Customization and Configuration course covers the following topics: • Configuring a Microsoft Dynamics CRM Organizational Structure • Managing Users & Teams and Security • Customizing Attributes and Entities • Customizing Relationships and Mappings • 

      Read the full article here
    • Microsoft Dynamics CRM 2011 - Applications

      Vlad Arabajiev, 16 November 2011

      The Microsoft Dynamics CRM 2011 Applications Course covers the following topics: • Marketing Automation Applications • Sales Applications • Service Management Applications • Service Scheduling Applications * This course focuses on getting users comfortable with using Micr

      Read the full article here
    • Why you should consider getting a Microsoft Certification in Dynamics CRM 2011

      Bina Limbu, 15 November 2011

      If you search IT jobs related to CRM in websites like Seek, you would probably find more than half a dozen jobs related to Microsoft Dynamics CRM popping up per page view. Moreover you will also find job advertisement for other positions asking for CRM experience. Looking at the above image, it mu

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    • Hiding a Ribbon Button in Dynamics CRM 2011

      Roshan Mehta, 14 November 2011

      There are many areas of Microsoft Dynamics CRM 2011 that can be customized to allow an organisation to make the software run the way they want it to run. These include the out-of-the-box customization tools made available within the CRM user interface, as well as advanced customization features such

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    • The benefits of upgrading your skill on Customizing and Configuring Dynamics CRM 2011

      Bina Limbu, 13 November 2011

      Unlike other Customer Relationship Management Systems, Dynamics CRM platform is designed to allow customization and easy upgrading.  We already know what this flexibility can do in terms of building the best fit CRM systems that works the way we want. When a successfully customized CRM System i

      Read the full article here
    • How to create Lead Source report in Dynamics CRM 2011?

      Megha Kainth, 12 November 2011

      Each organization wants to increase the number of their leads in order to do grow their business by doing more sales. Organisations are adopting different marketing practices such as advertisements, Trade shows etc. and a handsome amount of money is being spent on marketing campaigns. At the end of

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    • Dynamics CRM 2011 – Help!

      Jaime Smith, 11 November 2011

      In my last Help! Post I eluded that Dynamic CRM 2011 provides multiple options of assistance – This post is going to look at the way it offers help to a system administrator and system customizer.  These two roles are the most important and powerful roles an individual can hold and basically pr

      Read the full article here
    • Set Personal Options for Dynamics CRM 2011 Outlook Client

      Paul Nieuwelaar, 10 November 2011

      In my last post I described the steps to set up your Dynamics CRM 2011 Outlook Client for Office 2007 and 2010. In this blog post I will go through the steps to configure your Personal CRM Options for Office 2007 and 2010. 1. If you are using Office 2010, to configure your personal CRM settings, cl

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    • Dynamics CRM 2011 – Help!

      Jaime Smith, 09 November 2011

      If you are like me, learning something new can be both exciting and frustrating, trying to balance not knowing much but wanting to know everything! Luckily for us, Dynamics CRM 2011 has provided a very robust help tool that can enable us to become proficient and capable users. Dynamics CRM 2011 has

      Read the full article here
    • Debugging Tips for CRM 2011

      Nathan Eccles, 08 November 2011

      Anyone that has had any experience coding will tell you that actually writing the code is only half the work. Debugging code can waste a significant amount of a developer’s time, and it can be quite difficult to know where to start and how to go about it. In this blog post I will touch on some of th

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    • Checking for Duplicates in Microsoft Dynamics CRM 2011

      Roshan Mehta, 07 November 2011

      In this post, I’ll show you how easy it is to check for duplicates in your Microsoft Dynamics CRM 2011 system. There are many reasons why you might want to perform a duplicate detection check. Perhaps your organisation is new to CRM and has recently performed a data migration from an old system, or

      Read the full article here
    • Adding a Button to Dynamics CRM 2011 Ribbon across all Entities

      Marc Whitlow, 04 November 2011

      I was given a task to add a new button to the Dynamics CRM 2011 Ribbon. This button was to be visible across all entities and records. To start with I created a New Solution -> enter the details and click save.   Once saved you will be brought to the components screen as seen below  

      Read the full article here
    • How to create personal view for different sales lead generated from your website in Microsoft Dynamics CRM 2011

      Bina Limbu, 03 November 2011

      When lead generation source such as website contact form is integrated with Microsoft Dynamics CRM, several new lead records will be created in your Dynamics CRM. If you offer a different range of products then you will be receiving several leads with varied inquires. Soon the leads will grow in num

      Read the full article here

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