In comparing Sure Step with what I know of SDLC (software development lifecycle), what stands out is the addition of a Diagnostic phase or what Microsoft refers to as Solution Envisioning, which pre-empts the core project lifecycle called Solution Implementation & Upgrade. After delving deeper
Read the full article hereThis week I've started learning about Microsoft's Sure Step methodology. Coming from an end-user environment, the first time I've heard of this is through the Microsoft technology partners I dealt with as a Business Analyst. Admittedly, I can't say I know much about it so I couldn't quite relate i
Read the full article hereThe ISTQB (International Software Testing Qualification Board) Foundation Level Exam is a globally recognised certification for software testing. This certification is appropriate for professionals to gain an understanding of the basics of software testing. This certification involves sitting a on
Read the full article hereOne of the key pieces of Service Scheduling is resources and resource groups. If your resources are not in any resource groups, they won't be able to be scheduled for any services. To make sure this doesn't happen, we can automatically add resources into a default resource group when they are create
Read the full article hereI recently encountered an issue with the use of dynamic record URLs in workflow processes in Microsoft Dynamics CRM 2013. These URLs are commonly used when sending e-mail messages through workflow processes, so users can simply click on a hyperlink which will take them to a specific record in CRM.
Read the full article hereAlternate keys is a new feature introduced in Spring Update and it is one of three features that significantly improves integrations/synchronizations with other systems. When synchronising data with other systems, you might deal with annoying problems when mapping records with different Data Types
Read the full article hereIn this series of blogs I have described how to create and configure a set of Microsoft Dynamics CRM Online Organisation Accounts, Contact and Opportunity oDataSet queries using Power Query in Microsoft Excel. The following list provides a quick-reference to the previous blogs in this series:
Read the full article hereIn this article I will talk about uploading, organising and publishing files for downloading.In common situations, companies might need to support their customers by providing information via Downloading files to troubleshoot an issue or maybe prevent an issue. Knowledge Base articles are not enough
Read the full article hereThis blog post will give you a step-by-step look into the installation of Windows 10. This installation I have used the Windows 10 Technical Preview release. At the time of this blog post, v10049 is the latest build version available. Step 1 – Select Language and other preferences. Step 2 – Ac
Read the full article hereExporting Azure SQL Database In this post, we are going to look at how we can move a database hosted in Microsoft SQL Azure to a local SQL Server. If you attempt this via the Azure Management Portal, you can export the database into blog storage (.bacpac) and then download it. However, this can be
Read the full article hereIf you start a trial in New Zealand you may notice that the NZ Dollar is not an option you can choose for the default currency. Don't worry, if you keep reading you will be able to add the New Zealand currency ($ (en-NZ) ) to your instance of Microsoft Dynamics Marketing (MDM). You can also use the
Read the full article hereIn this blog I will briefly describe how to connect your Microsoft Dynamics CRM Online Organisation to the new Microsoft Power BI Portal Public Preview in order to be able to access, create and use dashboards and reports similar to the following Sales Manager (Dynamics CRM) dashboard. To compl
Read the full article hereThe latest version of Microsoft Dynamics CRM 2015 (pre-release) introduces some improvements to the SDK to simplify common operations. In this post, we will look at how the UpdateRequest has been changed to allow us to perform specialised operations in a simple manner. In previous versions of Micro
Read the full article hereIn the new CRM 2015 the site map has been updated with a new Settings tab, called Security. This tab has taken some of the related areas from Administration to make things less cluttered and easier to locate different settings. However if you are upgrading your CRM from 2013 to 2015 and yo
Read the full article hereUsually when we need to debug something in Visual Studio, it's one project that we're launching, so we can simply set our project as the startup project by right clicking the project, and selecting set as startup project. In some cases however, we need to be debugging 2 or more projects at the same
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