Along with cloud computing there is a new modern buzzword discussed – NoSQL. This term is relatively new (it was introduced in 1998) but the concept works for such giants like Facebook, Amazon and the BigTable project by Google. Initially the term was applied to a lightweight open source database wi
Read the full article hereIn my last post on the All New Dynamics CRM 2011 Stencils I mentioned that I would be working on created a set of Microsoft Dynamics CRM 2011 stencils, to be used inside of Microsoft Expression Blend 4 Sketchflow so that you can create your entities and customization in Blend, before performing them
Read the full article hereHow would you like to be able to go to a customer with what all the forms in CRM 2011 will look like after it is all completed without even going onto CRM 2011 itself? Sounds too good to be true you think - well it’s not. I bet you all remember the CRM 4.0 Visio Stencil set. Well now that CRM 2011 h
Read the full article hereThe plugin registration tool is great when you want to quickly register, change and test plugins, but if you have an automatic build/testing environment you need some way of creating a new CRM organisation, importing customizations, register custom plugins/workflows and run your tests. Below you’ll
Read the full article hereIn my last post I talked about my change in hardware in my quest to build the ultimate Demo Machine for showcasing Microsoft Dynamics CRM 2011. So I now have most of the hardware. And this is what I have had to do to get it to the current state: 1. Remove Windows 7 and all the HP pre-installed
Read the full article hereA couple of months back I wrote a post on Using Quick Campaigns in Dynamics CRM 4.0. In keeping with my theme of Microsoft Dynamics CRM 2011 discovery I thought I would re-evaluate this tool in to see what exciting new things have been brought to the table. Let’s take a look… Firstly, just to re-cap
Read the full article hereA couple of months back I wrote a post on Using Quick Campaigns in Dynamics CRM 4.0. In keeping with my theme of Microsoft Dynamics CRM 2011 discovery I thought I would re-evaluate this tool in to see what exciting new things have been brought to the table. Let’s take a look… Firstly, just to re-cap
Read the full article hereIt’s time to talk about new feature in CRM 2011. Today it’s assigning records to a team – a small but very useful ability – it allows you to share records not just among individual users like before, and have trouble every time when somebody gets a sick and is off for two days, but create teams of e
Read the full article hereYou may already know that Dynamics CRM 4.0 greatly improves productivity for businesses in any industry. One way that this is achieved is through the use of workflows, which allow you to automate business processes, saving you time and money. This post will focus on the idea of “automation”, but in
Read the full article hereOver the next couple of weeks I will be creating a set of Dynamics CRM 2011 stencils to be used inside of Microsoft Expression Blend 4 Sketchflow, so that you can design your customizations with the stencils before actually performing the customizations inside of CRM. Microsoft Expression Blend 4
Read the full article hereQueues were a very productive way to organise and assign work to people but unfortunately in CRM 4.0 you could only assign Cases to a queue, and if you had a team of people who could solve or who all work on the same things at the same time you had to go and share the record with them for them to be
Read the full article hereI was browsing the dynamics forums the other day and saw a post asking about the progress bar in CRM, we created one awhile back; here it is for anyone else that's looking for something similar. Click here to download a working sample. What you'll need • jQuery 1.3.2 •&nbs
Read the full article hereYou’ve done some research and you realise that you need a state of the art CRM system to keep your business cutting edge in terms of productivity and customer service. You know that application of CRM can bring improvements to many aspects of the business, but you don’t have unlimited capital
Read the full article hereA website is very important to an organisation. If you are reading this and your organisation doesn’t already have a website – stop what you are doing and go get one! The majority of consumers are now using the web as their primary source to gather information so if your organisation barely has any
Read the full article hereToday I’ll step you through another simple but very useful CRM2011 feature – dynamic lookups. One of the main points of the CRM dynamic interface (which can be built and customized easily with minimal set of skills and that’s why so easy to use) is lookup control. Establishing relationships between
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