Microsoft Dynamics CRM 2015 adds a new feature to Business Process Flows that were introduced in Dynamics CRM 2013, which now allows us to branch the process in a different direction based on some condition. Similar to in a workflow or dialog where we might have several different paths that can be t
Read the full article hereCurrently Social Listening is available for Dynamics CRM Online instances only, but with the launch of Dynamics CRM 2015 with the ‘Fall Release’, you will be able to hook up your online Social Listening instance as an integration option with all Dynamics CRM 2015 On-Premises install
Read the full article hereOne of the most useful features of Microsoft’s new Social Listening product is the ability to generate a search query. This lets you retrieve mentions of your chosen topic from blogs, facebook posts, twitter posts and news articles and then pull them in to perform analysis on. To create a new
Read the full article hereMicrosoft Dynamics CRM 2015 introduces a new Configuration Wizard for the Outlook Client. The process is pretty much the same as previous versions of Dynamics CRM, however the screens have been simplified. When you run the Configuration Wizard, the first screen you will see will give you the option
Read the full article hereAdvanced Find now includes two new operators which work in conjunction with the new hierarchies feature in Dynamics CRM 2015. These operators are called “Under” and “Not Under” and can be used when querying lookup fields in Advanced Find. I have currently set up the Users i
Read the full article hereMicrosoft Dynamics CRM 2013 SP1 introduces a new way of assigning Cases –and only cases- to the right person based on a predefined condition(s). Assuming that your organization has a customer support that receives and creates Cases. Sometimes, members in the customer support division want to
Read the full article hereRollup fields are one of the new features introduced in Microsoft Dynamics CRM 2015 that saved extra effort on Developers to calculate aggregated data from a Children entity to a Parent entity. The creation and setup of a Rollup field is kind of similar to Calculated fields except for a few things.
Read the full article hereMicrosoft Dynamics CRM 2015 introduced a new exciting feature that will reduce the effort on Dynamics CRM developers. Calculated fields are not a new Data Type in Dynamics CRM 2015 but they are fields automatically calculated after Creating/Saving a record according to the logic you create.
Read the full article hereOne of the big limitations of Field Security in previous versions of Dynamics CRM was that it was only available on custom fields and not on out of the box fields. In Dynamics CRM 2015 however Field Security can now be enabled on most out of the box fields, with only certain system fields such as th
Read the full article hereWith the introduction of the new hierarchies feature in Microsoft Dynamics CRM 2015 comes new condition operators that can be used with the ConditionOperator enumeration in the C# SDK as well as FetchXML queries. These new operators are intended to support records that are related via the new Hierar
Read the full article hereThe introduction of Quick Create Forms in Dynamics CRM 2013 provided a simpler way for users to create records for core entities from anywhere within the system. However, there is one disadvantage in that it does not launch subsequent Quick Create forms to populate lookup fields. Thankfully, Dynamic
Read the full article hereAnother highly anticipated feature of Dynamics CRM 2015 is Multi-Entity Quick Find, which allows users to search across multiple entities. Many ISVs have built their own implementations and it is nice to finally see this part of the base product. In this post, I will refer to Multi-Entity Quick Find
Read the full article hereYou asked for it and Microsoft has listened! Dynamics CRM 2015 now provides the ability to launch the Advanced Find window from anywhere within the application. Previously, the Advanced Find button was only available on the command bar (or in the overflow menu) on forms and views which was a bit o
Read the full article hereMicrosoft Dynamics CRM 2015 now provides you with a hierarchical view of records out of the box for selected entities, with the ability to customize this view for custom relationships. It is also possible to customize the hierarchy tile view to display different fields on each tile. Firstly, let&rsq
Read the full article hereThe installation process for the CRM 2013 Email Router is exactly the same as the CRM 2011 Email Router. In this post, we will take a look at the CRM 2013 Email Router installation process. Note that this installation is for the CRM 2013 Beta edition and the installation process may have changed wit
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