Installing the CRM 2013 Email Router

Roshan Mehta, 17 September 2013

The installation process for the CRM 2013 Email Router is exactly the same as the CRM 2011 Email Router. In this post, we will take a look at the CRM 2013 Email Router installation process. Note that this installation is for the CRM 2013 Beta edition and the installation process may have changed with the final release.

Step 1 – Extract Files

In this step, I have created a new folder on C drive called CRM Email Router which will hold the extracted installation files.

Step 2 – Get Updates

It is recommended that you get the latest installation files before proceeding with the Email Router installation.

Step 3 – Accept Licence Agreement

Step 4 – Install Required Components

The setup program will inform you of any software perquisites for the Email Router. If you haven’t already installed these, the setup program will download and install them for you.

Step 5 – Select Router Components

In this screen, select the components you wish to install for the Email Router. You can optionally install the Rule Deployment Wizard to setup forwarding rules for a Forward Mailbox in Exchange.

Step 6 – Select Installation Location

You can choose to install the Email Router files in a different directory to the default one specified.

Step 7 – System Checks

The setup program will perform a series of system checks. If there are any errors, you must correct them before you proceed with the installation of the Email Router.

Step 8 – Ready to Install

This screen provides a summary for the Email Router configuration that you have specified in previous windows. Click on Install to proceed with the installation.

As you can see, the installation is exactly the same as the CRM 2011 Email Router installation. Very easy!