Dynamics 365 Blog Posts for Microsoft Dynamics 365 and Dynamics CRM | Magnetism Solutions | NZ (Auckland, Wellington, Christchurch and Dunedin)

Beware when setting the database compatibility level on a CRM 2016 system

Gayan Perera, 23 March 2016

Recently, we came across a bizarre SQL timeout issue when opening a record. After digging deeper we tracked down the query that was causing the problem. The issue is, if you have a Dynamics CRM 2016 system with an entity which has over 5 secured fields (via Field Level Security) and the SQL server d
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Unusual Form Load times with Dynamics CRM 2016

Gayan Perera, 21 March 2016

With the new Turbo Forms feature in Dynamics CRM, users should see a huge difference in performance. However, different configurations and optimizations can lead to unusual performance issues. One we’ve seen recently is very slow Form Load times. There are a number of things that can attribute to s
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Register CRM 2016 Plugins and Steps Programmatically

Gayan Perera, 03 March 2016

We recently needed to programmatically register plugin assemblies and steps into a Microsoft CRM 2016 system. The registrations are done using the standard Create SDK calls. There are no need to call/execute any special requests against the Dynamics CRM API. Few things to note, you’ll need to execut
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Microsoft CRM SSIS import failure due to truncations

Zoe Sands, 02 March 2016

While importing a CSV file into Microsoft CRM 2016 using a SSIS Integration Services Project, I encountered this error: Data conversion failed. The data conversion for column "Street 1" returned status value 4 and status text "Text was truncated or one or more characters had no match in the target
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Fixing a Broken Add Email Button for CRM 2015 Cases in Outlook Client

Isaac Stephens, 29 February 2016

There's a very conditional error that occurs when using both Microsoft Dynamics CRM 2015 and the Outlook Client 2015 to connect to it. The bug occurs when you select an existing case, go to the Add tab and click Email - nothing happens. This is interesting because the other buttons such as Phone Cal
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Our commitment to customer experience when implementing Microsoft Dynamics CRM

Shalane Williams, 26 February 2016

Customer service satisfaction has long been an area of interest & passion of mine. I was fortunate enough to coach on customer service delivery in a corporate environment & have therefore seen first-hand the impact of both good and bad service. Client/customer experience is a buzzword that’s
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How to be more proactive about CRM 2016 system issues

Gayan Perera, 25 February 2016

Being proactive about system issues apply to just about anything. For example, your car showing the amount of gas remaining in the tank, engine warning lights, oil warning lights, when the warrant of fitness expires etc. These are all vital information for a smooth operating vehicle. Having similar
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Recently viewed records and views in Microsoft CRM 2016

David Mochrie, 24 February 2016

Recently viewed records is a concept which has been in Dynamics CRM for a while, since 2011 in fact. It's a really useful feature and one I use regularly, but I hadn't paid much attention to the details of it until someone asked me how many records it shows. In CRM 2015 Update 1 and later, it's pos
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Spell checking on send of an Email in CRM 2016 using Speckie

John Towgood, 23 February 2016

Speckie is a spelling checking add-on for Internet Explorer which is installed onto the client's machine. Once the add-on is enabled the spell checking functionality will be applied to all web pages viewed in Internet Explorer. Since Dynamics CRM 2016 is a web application and can be viewed in Intern
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Unsupported Scripts and Global functions and variables in 2016

Zoe Sands, 22 February 2016

CRM has several global functions and variables that can be used in your JavaScript's to gain information about the context that CRM is currently being used in. Pre 2016 you accessed these functions by simply calling them directly…However in 2016 due to the use of Turbo Forms and the way that they l
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Programmatically Move Cross Entity Business Process Flow Stages in CRM 2016

Gayan Perera, 19 February 2016

While working on a project, we wanted to reduce the number of clicks a user had to perform in order to move to the next stage of a cross entity business process flow. A quick look around the Dynamics CRM SDK and Bing/Google came up with road blocks. It seems the only way to advance a cross entity CR
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How to figure out if Turbo Forms are enabled in Dynamics CRM

Gayan Perera, 18 February 2016

Microsoft introduced a new feature called Turbo Forms with CRM 2015 Update 1 which improved form load performance. You might have systems that contain javascript code that are not supported/crash when Turbo Forms are enabled. There are couple of ways to get around this. One, is to toggle the feature
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Configuring CRM Server Side Sync with Gmail

Paul Nieuwelaar, 17 February 2016

For some reason I always seem to have problems configuring server side sync with Gmail addresses, and it always seems to be the same setting in Gmail which is blocking the connection, so I'm writing about this to make it easier for anyone else setting up server side sync with Gmail (including myself
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CRM Server Side Sync Credentials Disabled - Allow Nonsecure Channel

Paul Nieuwelaar, 16 February 2016

When configuring server-side-sync for CRM 2013, CRM 2015, or CRM 2016, by default if you want to specify credentials for the Email Server Profile or Mailbox, the fields will be disabled if your CRM is running on HTTP like my development server here. Since I have no intention of making this server us
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Programmatically Setting the Active Stage of Business Process Flows via Plugin

Isaac Stephens, 15 February 2016

Interacting with business process flows programmatically in Dynamics CRM can get a little tricky, due to some unexpected behaviour that still exists within CRM 2015. There are plenty of online resources which cover clientside programming for business process flows using javascript, which typically p
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