Previously, I have taken you through data querying using FetchXML in Microsoft Dynamics CRM 2011. FetchXML supports all features of QueryExpression plus the ability to perform aggregates such as sum, average, min, max, and count. This is extremely useful and doesn’t require the developer to pe
Read the full article herePreviously, I have taken you through data querying using FetchXML in Microsoft Dynamics CRM 2011. FetchXML supports all features of QueryExpression plus the ability to perform aggregates such as sum, average, min, max, and count. This is extremely useful and doesn’t require the developer to pe
Read the full article hereWhen writing JavaScript for Dynamics CRM 2011, we often write functions that can be used multiple times, across different fields and entities. Because the field names are usually different, these variable names are often passed in as a parameter. This means each time we use the function we need to t
Read the full article hereLast week I reviewed Rapid, Standard and Enterprise project types, today let’s move to another popular project type in software development – AGILE. There is plenty of information all over the net about AGILE, its origins, methodology, tool etc, so as I have said previously I am looking
Read the full article hereFollowing the scenario from our previous blog, you have spent many thousands of dollars on a Stand at a Trade Show where the measure of your success is a list of people who gave you their contact details. As customary, you enter them into a spreadsheet for follow up by your sales team. The
Read the full article hereBy using ‘Sales Territories’ functionality in Microsoft Dynamics CRM 2011, we can group users into one territory with a common manager for a specific territory. In this blog post I will discuss how to create Sales Territories in Dynamics CRM 2011. To create sales territories Click on &ls
Read the full article hereIn Dynamics CRM 2011 when adding a sub grid to a form, often the default view used is the ‘Active’ view, since the ‘Associated’ view is not available in sub grids, as you can only select Public views (Active/Inactive and Custom views). The problem here is that often the &lsqu
Read the full article hereOver the last two weeks I have been involved hands on in a Magnetism CRM Starter Pack deployment for a new Microsoft Dynamics CRM 2011 Online customer. Out the box Microsoft Dynamics CRM 2011 is not ready for immediate deployment without the need for additional expertise and investment in the areas
Read the full article hereAdding a new custom Business Required field called Contact Type to the Contact entity and related Contact form in Microsoft Dynamics CRM seems like a simple change that can be made with minimum impact. However, there are several issues to be considered and addressed when adding a Business Requ
Read the full article hereIn my previous blog, I used the example of following up leads from a Trade Show by turning the “next to useless” method of maintaining them in Excel spreadsheets… … into a Valuable Asset available centrally to everyone within your organisation by importing them dire
Read the full article hereAs a part of your job responsibilities, you might be responsible of answering phone call for your organization on behalf of your colleagues. By using Dynamics CRM 2011 you can make this process very simple and you can easily create phone activities. First of all you need to open an activity in Dynam
Read the full article hereAs we near completion of a global CRM 4 to CRM 2011 upgrade rollout we hit a performance problem with CRM 2011. Fun began when we couldn’t reproduce these performance issues in our development or test environments which ran on 2GHz 4GB RAM 160GB SSD machines. Now that we have pinpointed the ca
Read the full article hereIt has been a while since my last post and I have been spending a lot of time reading the SureStep 2010 book. It has been challenging me in the area of communication – it is easy to think that you are good at something or that you do well enough – but is getting by enough? If you p
Read the full article hereIn general speaking, the user will not need all data in a report every time. And we want to only fetch the part of data needed. So in this blog, I will discuss how to narrow your reports by specify several values on fields. Assume that we have 3 cases record in original report, which belongs to 3 di
Read the full article hereThe most common CRM system used by sales people is arguably an Excel Spreadsheet with numerous lines and columns, painted in different colours, all meaning something to someone, but of not much use to anyone else. Let’s see how easy it can be to import this type of data into Microsoft D
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