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    • LinkedIn Connector to Dynamics CRM Setup and Installation – My Experience

      Mark Smith, 21 May 2012

      I decided to integrate LinkedIn to our CRM 2011 online deployment, so that I could see if all I heard about it was true.  The reason that I wanted to use it is due to the following features that come with the connector: 1. Qualifying Prospects (as LinkedIn users add their own information

      Read the full article here
    • My take on the Dynamics CRM MVP Summit 2012

      Mark Smith, 07 March 2012

      Returning home from the MVP Summit in Belview I decided to document my findings and share the value that an MVP receives from attending.  Each of the interactive sessions for CRM MVPs were in the Advanta Campus where the Microsoft Dynamics CRM team is located.  Session after session was wi

      Read the full article here
    • Microsoft Partner Awards for New Zealand

      Mark Smith, 31 July 2009

      We are proud to anounce that we have been nomitated as finalists in the Microsoft Partner Awards for New Zealand. We achieved this in the category of Microsoft Dynamics CRM Solution of the Year. So now fingers crossed for the final results..... List of all Finalists can be found here.

      Read the full article here
    • We WON "Microsoft Dynamics CRM Solution of the Year"

      Mark Smith, 29 August 2009

      Well what a night, last Thursday we waited in anticipation as one of three finalists gen-i, Intergin, and Magnetism all vying for the esteemed title of "Microsoft Dynamics CRM Solution of the Year” to here the announcement that we had won was incredible. When back at the office the first thing I did

      Read the full article here
    • Partner Relationship Management (PRM) Accelerator for Dynamics CRM

      Mark Smith, 13 October 2009

      Today Microsoft has released another Accelerator on codeplex.com. The Partner Relationship Management Accelerator is a fantastic tool for vendors that have a partner channel in place and want to manage the assignment of leads and referrals to channel partners. The accelerator runs on top of Microso

      Read the full article here
    • Mobile Express for Dynamics CRM V.Next / CRM 5

      Mark Smith, 22 September 2009

      Over the coming weeks I will be writing a few high level posts regarding the future of Dynamics CRM and what we can expect. With all Statement of Directions it’s worth noting "that individual features may be added, amended or dropped during" the timeline of development.   V.Next will continue to de

      Read the full article here
    • Local Paper write story on the Microsoft Awards

      Mark Smith, 02 September 2009

      Local community paper just published the following: Whangarei Leader

      Read the full article here
    • Judges’ Comments - Microsoft Dynamics CRM Solution of the Year

      Mark Smith, 30 August 2009

      Magnetism’s solution was a great example of an xRM project covering payroll and recruitment, with significant complexity involved in the payroll functionality of the solution. Tight integration to third party systems and the use of the Microsoft stack including dashboards and Silverlight further s

      Read the full article here
    • Sure Step 2010 New and Improved FREE

      Mark Smith, 30 December 2009

      On December the 17th Microsoft released the 3rd version (3.0.11.0) of Sure Step. We were involved in the TAP program for this release, so I have had time to understand the product over the past months. Once again Microsoft has continued to improve on the past product. Templates have been added to an

      Read the full article here
    • Surviving Tough Economic Times: Service Your Way Out of the Down Turn

      Mark Smith, 26 March 2010

      The best way to stand out from your competitors is not necessarily to cut prices, which in the process cuts profits. When customers are able to pick and choose between suppliers who are selling similar products for similar prices the key decider is the customer service experience. For this reason,

      Read the full article here
    • Microsoft Dynamics CRM and xRM User Group to be launched in Auckland March 2010

      Mark Smith, 24 February 2010

      We have been working over the past few months with Microsoft and other Microsoft Partners to setup a User Group in Auckland for users of Microsoft Dynamics CRM.   It has been a pleasure getting to know the representatives from the other partners here in Auckland.  In so doing we have created a co

      Read the full article here
    • Marketing Lists in Dynamics CRM 4.0 vs. 2011

      Mark Smith, 01 October 2010

      With the release of Microsoft Dynamics CRM 2011, I thought I would go over some of the differences between the Marketing Lists of Dynamics CRM 4.0, and the new improved Marketing Lists of Dynamics CRM 2011. One of the most noticeable differences in Dynamics CRM 2011 is that everything important is

      Read the full article here
    • Dynamics CRM 2011 – Importing Data into CRM for the End User

      Mark Smith, 24 October 2010

      Getting data into CRM is a common requirement for most people working with Dynamics CRM.  The Microsoft Dynamics CRM Product has done a fantastic job of improving this for CRM 2011. Many enhancements have made, well done team! Steps to Import: 1. Select Import from the Workplace Menu 2. Selec

      Read the full article here
    • Demo Machine Setup for Dynamics CRM 2011

      Mark Smith, 21 November 2010

      In my last post I talked about my change in hardware in my quest to build the ultimate Demo Machine for showcasing Microsoft Dynamics CRM 2011. So I now have most of the hardware. And this is what I have had to do to get it to the current state: 1. Remove Windows 7 and all the HP pre-installed

      Read the full article here
    • Improving Your Business through Sales Force Automation

      Mark Smith, 05 December 2010

      Making your business competitive and efficient is a big challenge given the tough economic climate that we are experiencing right now.  I have looked for innovative ways to improve our business, keep our clients satisfied and stay on top of our game. One of the key solutions that we are impleme

      Read the full article here

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