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Microsoft Dynamics CRM – ALM for Microsoft Dynamics CRM 2011: CRM Solution Lifecycle Management
Greg Olsen, 19 May 2013
Today Microsoft released a new white paper titled ALM for Microsoft Dynamics CRM 2011: CRM Solution Lifecycle Management. It’s great to see a white paper or information being released in this area. You can download the whitepaper here What does this white paper provide? "This paper provides a
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CRM – Gartner Reports 12.5% CRM Growth in 2012
Greg Olsen, 05 May 2013
Gartner is the world’s leading information technology research and advisory company. Gartner carries out an extensive research program to collect figures for worldwide release. Their website can be found here. Here is some of the information shared in a press release today: “Salesforce.c
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CRM – CRM for Dummies – Free eBook Compliments of Microsoft
Greg Olsen, 17 April 2013
I Noticed today a free distributed CRM for Dummies eBook available for you to download and read. So I thought I would give this a plug on my blog. Blurb from the book: About This Book In this book, you discover information about functionalities that will improve the way you handle customer contacts
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Microsoft Convergence 2013 – Blog 4- Orion Roadmap & Look n Feel Screenshots
Greg Olsen, 01 April 2013
Wednesday 20th March 2013 session at Convergence 2013 in New Orleans, Jujhar Singh delivered a session titled CSCRM08 – Microsoft Dynamics CRM: Product Recap & Roadmap Primer. Now this is a session I had been waiting for. It contained the roadmap and look n feel of the next major release o
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Microsoft Convergence 2013–Blog 3–Opening Keynote
Greg Olsen, 27 March 2013
On Tuesday 19th March 2013, we were greeted with the Opening Keynote. This is the must attend session to kick of Convergence 2013. After taking in a good breakfast at the hotel we all headed over to get our reserved seats at the Keynote – right up the front! Yep you read it right. 11
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Microsoft Convergence 2013 – Blog 2 – Bourbon Street & Experience Center
Greg Olsen, 26 March 2013
If you reading on from my last blog post, then the next couple of things to blog about would be the trip to Randy & Andy’s Convergence 2013 party and the Convergence Experience Center. Consider this blog number 2 of the series. I attended the Partner Q&A on Sunday 17th March. Quite a f
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Microsoft Convergence 2013–March 18-21 2013–Blog 1– Arriving
Greg Olsen, 25 March 2013
Well this blog will start a series of hopefully a few blog posts during my time here in New Orleans. The journey to the USA started from the Auckland International Airport. Boy did it start! What I mean by this is that the automatic link from NZ to USA for check-in failed and AirNZ had about 150
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Better Unit Testing with Microsoft Fakes – Free eBook!
Greg Olsen, 19 March 2013
Spotted a blog post mention on Twitter today, which I thought I would re-post to my blog for future reference as it had some good info on Unit Testing well worth giving a plug for. Since I am a BIG fan of Test Driven Development (even with Microsoft Dynamics CRM – don’t let anyone t
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Microsoft Dynamics CRM – iPad and Yammer Capabilities Released for CRM Online
Greg Olsen, 07 March 2013
The next release for Microsoft Dynamics CRM Online has been done! CRM Online now includes of the Microsoft Dynamics CRM Online iPad experience for salespeople, as well as new enterprise social networking scenarios offered through Yammer. Yammer integration will mean you can post messages from Micros
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Microsoft Dynamics CRM 2011 - Include HTC Support in CRM forms
Greg Olsen, 28 January 2013
So the first thing you are probably asking is what is HTC support mean? HTML Components, known as HTCs, are a nonstandard mechanism to implement components in script as Dynamic HTML (DHTML) "behaviours" in the Microsoft Internet Explorer (IE) web browser. These files typically use an .ht
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Microsoft Dynamics CRM 2011 - Failed to find Windows Identity Foundation setup package (Windows 8)
Greg Olsen, 21 October 2012
You may receive the error: Failed to find Windows Identity Foundation setup package When attempting to configure Microsoft Dynamics CRM 2011 for Outlook to connect to your CRM organisation as shown below. When you click on the View the Log File link, the error log reports the following
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Microsoft CRM 2011 – MSCRM_CONFIG Database Stores Your License Key
Greg Olsen, 07 January 2013
With an implementation of Microsoft Dynamics CRM 2011 you may or may not be aware that the license key you used for the installation is stored within the MSCRM_CONFIG database. Since this key is stored within Microsoft SQL Server, we can use T-SQL to extract it out along with some other useful setti
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Microsoft Dynamics CRM 2011 – Custom Code Validation Tool
Greg Olsen, 14 November 2012
I think it’s important for everyone now to start reviewing their current CRM 2011 customisations using the Custom Code Validation Tool to ensure their existing customizations will work with the next service release of CRM 2011, code named Polaris, which is due in December 2012. It is noted tha
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Microsoft CRM – Support Timeframes
Greg Olsen, 26 November 2012
When you have an implementation of Microsoft Dynamics CRM you need to be aware of the Microsoft support timeframes for each version of the product, from v1.0 to 2011. This is to ensure you can always pick up the phone or log a case with Microsoft for support with your deployed system. Personally, I
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