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Microsoft Power Platform is not just for the big guns
Gayan Perera, 25 April 2019
The Microsoft Power Platform is an amazing set of tools that can help businesses serve their customers smarter, faster and better. However, most of the marketing and messaging around the Power Platform is geared toward big companies. Almost all the case studies are from companies such as Heathrow Ai
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Get More Storage Space by Switching to the Latest Dynamics 365 CRM Licensing
Gayan Perera, 03 April 2019
In April 2019, Microsoft announced a raft of changes to the way Dynamics 365 CRM licensed. One these changes is related to storage. Prior to April 2019, the following was true: • Storage meant data records + files + audit records • 10GB of storage by default •&nbs
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Dynamics 365 CRM and NZBN Add-On Solution Now Available!
Gayan Perera, 01 April 2019
A New Zealand Business Number (NZBN) is a free, globally unique identifier, available to all Kiwi businesses. With an NZBN, it’s faster and easier for businesses to connect and interact, which will save everyone time and money. An NZBN holds all the key information organisations are most often aske
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How to Bulk Migrate Dynamics CRM Licences to Dynamics 365 Licences using PowerShell
Gayan Perera, 09 February 2017
Along with the rename of Dynamics CRM to Dynamics 365 came new licenses. If you’re on Office 365 with the old Dynamics CRM licenses being assigned to users you will need to re-assign Dynamics 365 licenses to these users at some point. If you have tens of users then manually removing and assigning th
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Dynamics 365 Licensing and Pricing Simplified
Gayan Perera, 03 November 2016
On November the 1st, Microsoft announced general availability of Dynamics 365 along with licensing and pricing information. You can download/view the full 43 page document from the link below http://download.microsoft.com/documents/en-us/dynamics/pricing/Dynamics_365_Enterprise_edition_Licensing_Gu
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Programmatically Move Cross Entity Business Process Flow Stages in CRM 2016
Gayan Perera, 19 February 2016
While working on a project, we wanted to reduce the number of clicks a user had to perform in order to move to the next stage of a cross entity business process flow. A quick look around the Dynamics CRM SDK and Bing/Google came up with road blocks. It seems the only way to advance a cross entity CR
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Dynamics CRM Live View - tell us your idea
Gayan Perera, 24 March 2016
We thought it would be interesting to see if we could visualize Dynamics CRM system usage by users throughout the system similar to the way Internet attacks are displayed (https://cybermap.kaspersky.com). You might be wondering why you’d want to do that, well, it’s always interesting looking at a l
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Beware when setting the database compatibility level on a CRM 2016 system
Gayan Perera, 23 March 2016
Recently, we came across a bizarre SQL timeout issue when opening a record. After digging deeper we tracked down the query that was causing the problem. The issue is, if you have a Dynamics CRM 2016 system with an entity which has over 5 secured fields (via Field Level Security) and the SQL server d
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Unusual Form Load times with Dynamics CRM 2016
Gayan Perera, 21 March 2016
With the new Turbo Forms feature in Dynamics CRM, users should see a huge difference in performance. However, different configurations and optimizations can lead to unusual performance issues. One we’ve seen recently is very slow Form Load times. There are a number of things that can attribute to s
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Register CRM 2016 Plugins and Steps Programmatically
Gayan Perera, 03 March 2016
We recently needed to programmatically register plugin assemblies and steps into a Microsoft CRM 2016 system. The registrations are done using the standard Create SDK calls. There are no need to call/execute any special requests against the Dynamics CRM API. Few things to note, you’ll need to execut
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How to be more proactive about CRM 2016 system issues
Gayan Perera, 25 February 2016
Being proactive about system issues apply to just about anything. For example, your car showing the amount of gas remaining in the tank, engine warning lights, oil warning lights, when the warrant of fitness expires etc. These are all vital information for a smooth operating vehicle. Having similar
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How to figure out if Turbo Forms are enabled in Dynamics CRM
Gayan Perera, 18 February 2016
Microsoft introduced a new feature called Turbo Forms with CRM 2015 Update 1 which improved form load performance. You might have systems that contain javascript code that are not supported/crash when Turbo Forms are enabled. There are couple of ways to get around this. One, is to toggle the feature
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Microsoft Dynamics CRM 2016 - What's coming
Gayan Perera, 09 September 2015
The Dynamics CRM team at Microsoft are doing an amazing job rolling out releases with great features. Here are some of our favourite new features. Modern Design The modern design reduces the number of clicks and eases navigation by pulling together relevant information from multiple locations.
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Dynamics CRM 2015 Solution Import Fails with Unable to find Metadata
Gayan Perera, 12 August 2015
We recently had a query around why a solution import would fail when it was exported from CRM 2013 into a 2015 RTM environment with the following message: 0x80040216 Unable to find metadata information for attribute !Process_Custom_Attribute_URL_ This is caused by having a workflow where it would se
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Dynamics CRM 2015 Update 1 - Error Updating SharePoint Site Absolute URL
Gayan Perera, 11 August 2015
We recently encountered an error with an online instance of Microsoft Dynamics CRM 2015 Update 1, where the web interface was hanging when trying to change the absolute URL of a SharePoint Site record. The progress spinner would say “Saving…” and would just keep spinning without a result or any erro
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