Another nice feature in update rollup 12 for Microsoft Dynamics CRM 2011 is out-of-the-box Bing Maps integration. Previously, custom solutions were required in order to display a map on an entity form in CRM, but Microsoft have made this available as part of the new process-driven user interface. For those of you who are interested, you can visit this blog post which outlines a custom solution for Bing Maps and Dynamics CRM 2011.
When you open up a process-driven form for a Lead, Contact or Account, a map will be displayed on the form provided you have entered a physical address. The screenshot below shows the map which is displayed after I have entered our Magnetism address details onto the form.
The map is fully functional in that you can click and drag to observe a particular location. You can also zoom in and out using the scroll-wheel of your mouse. Single-clicking the map will pop open the Bing Maps website to display the selected location in a larger window.
Enjoy!