How to Check your Current Dynamics CRM 2011 Rollup Version

Paul Nieuwelaar, 08 November 2012

If you need to check what rollup your CRM is on, the easiest way to do this is to open your CRM server and check ‘Programs and Features’, then ‘View Installed Updates’ from the left hand side. This will display the installed rollups for existing CRM components.

 

 

Of course, if you’re not using CRM on-premise, you won’t have access to the server. Luckily, there are other ways to find your version number using outlook or the web client.

To find the version number from outlook (2010):

1. Click the file menu in outlook
2. Select CRM from the menu
3. Click About Microsoft Dynamics CRM

 

To find the version number from the web client:

1. Click the file menu in the web client
2. Select Help from the menu
3. Click About Microsoft Dynamics CRM

 

The following window will appear, showing the build number for the CRM 2011 Server, and the CRM 2011 Outlook Client (if installed).

 

The following table outlines the rollup that matches each version number, including the release dates for each rollup, prerequisites, and a link to the KB article for more information:

 

Update	Version	Date Published	KB Article	Prerequisite
RC	5.0.9688.53	14 Dec 2010
RTM	5.0.9688.583	16 Feb 2011	KB2461082
Rollup 1	5.0.9688.1045	4 Apr 2011	KB2466084	RTM
Rollup 2	05.00.9688.1155	6 Jun 2011	KB2466086	RTM
Rollup 3	05.00.9688.1244	26 Jul 2011	KB2547347	RTM
Rollup 4	05.00.9688.1450	19 Sep 2011	KB2556167	RTM
Rollup 5	05.00.9688.1533	20 Oct 2011	KB2567454	RTM
Rollup 6	05.00.9689.1985 05.00.9690.1992	12 Jan 2012 20 Jan 2012	KB2600640	RTM
Rollup 7	05.00.9690.2165	23 Mar 2012	KB2600643	Rollup 6
Rollup 8	05.00.9690.2243	3 May 2012	KB2600644	Rollup 6
Rollup 9	Cancelled			Rollup 6
Rollup 10	05.00.9690.2720	16 Aug 2012	KB2710577	Rollup 6
Rollup 10 v2	05.00.9690.2740	4 Oct 2012	KB2710577	Rollup 6
Rollup 11	05.00.9690.2835	11 Oct 2012	KB2739504	Rollup 6
Rollup 11 v2	05.00.9690.2838 (Client) 05.00.9690.2839 (Server)	15 Oct 2012 (Client) 22 Oct 2012 (Server)	KB2739504	Rollup 6

 

According to this table, the system in my screenshot above is on Rollup 11 v2 for both the Server and Outlook Client.