Microsoft Lync – Calling Numbers with Words in them!

Marc Whitlow, 28 April 2012

Have you ever had someone give you a phone number which contained words? For example, you have heard an ad on a television show or a radio show which said “contact us today, just call 0800 CONTACT US”.

When using a cellular phone or standard phone this makes total sense as all the letters which correspond to each number are displayed on the key itself. However on a keyboard we are not so lucky. Instead of having to remember the number used for each letter we can simply type the word we are looking to call into the call box and Microsoft Lync will convert this to the actual number before making the call.

Below is an example

Let’s say you wanted to call “0800 PHONE ME”.

When you have finished typing the words into the call box, you will notice that the word will be converted to the numbers which are required for making the call as seen below

Now you can simply hit “Enter” and make your call.