Microsoft Dynamics CRM – FIX: ‘CRM makes extensive use of your Web browser’s client-side abilities’ IE notification

Greg Olsen, 23 April 2014

This blog post quickly shows you how to fix the notification below when browsing Dynamics CRM via the web client of Internet Explorer.

Issue
You receive the following notification within Internet Explorer when browsing to Microsoft Dynamics CRM:

Microsoft Dynamics CRM makes extensive use of your Web browser’s client-side abilities. You either have one of these features turned off or your security settings are set so high that they prevent these features from being used. To enable these features, change your browser settings to allow the Microsoft Dynamics CRM site to run JavaScript. Learn more.

IE will show the message similar to below (screenshot taken from IE11)


Fix
Are you browsing to CRM from the server? if so, then the main fix for this issue is to turn off the IE Enhanced Security Configuration (ESC) within Server Manager tool. If not, then this fix may not work for your scenario. But keep reading!  Note: it is recommended to leave IE ESC on to protect IE from website vulnerabilities.  Locate the option of Configure IE ESC. Location of IE ESC is shown below.



Next is to turn off the IE ESC setting. You will notice in the screenshot above it is set to On for Users.

Set Users to Off



Now when you browse to CRM the notification message should disappear and you are shown Microsoft Dynamics CRM within the [IE] browser.

If you have any related info on this topic, feel free to add a comment. I have only documented one FIX option, I'm sure there are other scenarios where you will get this notification issue.