How to check what version of CRM you’re using

Paul Nieuwelaar, 21 April 2010

Ever wondered what version of CRM you were using? Or what Rollup your CRM is currently on? If for any reason you need to update your current version of CRM to the latest rollup, but you don’t know what rollup you’re currently on, instead of downloading and installing every rollup from 1 to 10, just to make sure you didn’t miss any important updates, you can save yourself a lot of time by just checking what version of CRM you’re on, and what the latest rollup that has been installed is. Then you only need to download and install the rollups necessary.

There are actually a few simple ways to check what version of CRM you’re on, and what the latest rollup is. If you have CRM for Office Outlook installed, you can do one of the following to check what version of CRM you are using:

  • In Microsoft Office Outlook 2007, click the ‘CRM’ icon on the CRM toolbar.

Microsoft Office Outlook 2007

  • In Microsoft Office Outlook 2010, click the ‘CRM’ icon under the ‘Add-Ins’ tab.

Microsoft Office Outlook 2010

The numbers in the brackets that comes after the CRM version is the build number; this tells you what rollup your CRM is currently on. Underneath the CRM build number will be the CRM for Office Outlook build number; this will tell you what rollup your CRM for Office Outlook is currently on. Match the build numbers from your CRM and CRM for Office Outlook with the build numbers listed in the table below to give you your current rollup for CRM 4.0, and CRM for Microsoft Office Outlook.

Microsoft Dynamics CRM Build Number

This image shows that the current version of CRM is 4.0, and the current rollup on CRM 4.0 and CRM 4.0 for Microsoft Office Outlook is rollup 9.

 

 

Rollup Version Build Number Release Date Prerequisites KB Article ID
RTM (Release To Manufacturing) 4.0.7333.3 19th December 2007 Resource Centre
Rollup 1 4.0.7333.1113 24th November 2008 RTM 952858
Rollup 2 4.0.7333.1316 8th February 2009 RTM 959419
Rollup 3 4.0.7333.1408 12th March 2009 RTM 961768
Rollup 4 4.0.7333.1551 7th May 2009 RTM 968176
Rollup 5 4.0.7333.1644 2nd July 2009 RTM 970141
Rollup 6 4.0.7333.1750 27th August 2009 RTM 970148
Rollup 7 4.0.7333.2138 22nd October 2009 RTM 971782
Rollup 8 4.0.7333.2542 17th December 2009 Rollup 7 975995
Rollup 9 4.0.7333.2644 11th February 2010 Rollup 7 977650
Rollup 10 4.0.7333.2741 8th April 2010 Rollup 7 979347
Rollup 11 4.0.7333.2862 3rd June 2010 Rollup 7 981328
Rollup 12 4.0.7333.2935 29th July 2010 Rollup 7 2028381
Rollup 13 4.0.7333.3018 23rd September 2010 Rollup 7 2267499
Rollup 14 4.0.7333.3135 18th November 2010 Rollup 7 2389019
Rollup 15 4.0.7333.3231 10th Januaray 2011 Rollup 7 2449283
Rollup 16 4.0.7333.3335 9th March 2011 Rollup 7 2477743
Rollup 17   * 4th May 2011    

* Predicted Release Date

If you don’t have CRM for outlook, you can check the build number by going through CRM as well. In CRM click the ‘Help’ dropdown, and select ‘About Microsoft Dynamics CRM’ to get to the same view.

Accessing Build Number Through Web Client

If your version of CRM is not currently at rollup 7 or above, it is strongly recommended that you upgrade to at least rollup 7, as rollup 7 contains changes to the outlook client functionality and synchronization, and support for Windows 7, Windows Server 2008 R2 and SQL Server 2008 R2.

For more information and FAQ’s on rollups visit http://rc.crm.dynamics.com/rc/regcont/en_us/OP/articles/urfaq.aspx.

CRM rollups are released roughly every 8 weeks, so you should check for new rollups regularly to make sure your version of CRM is up to date.

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